FREQUENTLY ASKED QUESTIONS
What's The Process?
Meet with a member of our team to get a fixed price
Fill out our client questionnaire w/ details and send us your content
Receive your edits
What's the delivery time?
The delivery time may vary depending on the service you select. We offer delivery speeds anywhere from a single day or up to a month (for services like web design)
What's the soonest you can deliver a video edit?
The fastest delivery we offer is a one day delivery video ad
What's your refund policy?
Our refund policy at the Medialogist is very simple.
If you ask for a refund within 30 minutes of ordering, we will happily issue you a refund.
The reason the refund window is so small is because we begin working on your edit right away to have them delivered as soon as possible.
Once a video, logo, website etc. is created, there are no refunds. All edits created and delivered to clients of the Medialogist are nonrefundable because there is no way for us to recoup our cost once we have created the edits.
Even though we have a strict refund policy, we also offer revisions on every edit. We always want to make sure our clients are happy with the end result of our edits.
For any questions related to refunds, email info atthemeteorologist.com we look forward to serving you as a client